Wedding Service
Terms and Conditions:
During the rental, Gem Limousine Inc. is not liable in the event of mechanical breakdown and will only be responsible for making up lost time at a mutually agreed date. Gem Limousine Inc. will not be held responsible for delays or the termination in winter caused by unsafe road conditions (ie. not salted, accidents, etc.). The client assumes full financial liability for any damage to the limousine caused during the duration of the rental by them or any members of their party. Missing or broken glassware will be charged at $10.00/glass. A Sanitation fee (minimum $250.00) applies in case of sickness or excessive clean up. To avoid additional cleaning / damage charges, bringing food, flowers in water, over sized hard items or luggage inside the limousines is not recommended. Alcohol Consumption and drug use is prohibited by law. Any fines will be paid for by the customer. The driver has the right to terminate run without refund (if there is blatant indiscretion on the part of the client(s)). When the limousines or buses are in transit, all passengers must remain seated on the bottom seat portion of the seats. Standing on the seating or bar surfaces is strictly prohibited. Overtime pay will apply after the first 15 minutes of prearranged time described on the confirmation. Additional charges may be incurred should additional stops be added, or additional time required over and above what is outlined on the confirmation. Gem Limousine Inc. will not be held responsible for articles left in the limousine. Vehicles cannot be loaded beyond the legal seating capacity.
Photo / Video Waiver:
From time to time our chauffeur's may take photos or video for our website or social media efforts. I hereby grant permission to capture the images, likeness and sound of both mine and my parties voices as recorded in photographs, audio or video, and the rights thereto, without payment or any other consideration during the rental, and to publication of the photographs and videos by Gem Limousine Inc. for advertising, promotional and marketing purposes. I understand that both mine and my parties image may be edited, copied, exhibited, published or distributed and waive the right to inspect or approve the finished product wherein my likeness appears. I hereby expressly waive all moral rights with respect to the recording of both mine and my parties images and likeness. Additionally, I waive any right to royalties or other compensation arising or related to the use of any images or recordings. By signing this agreement I understand this permission signifies that photographic or video recordings of both me and my party may be electronically displayed via the Internet or in marketing or other social media platforms and that there is no time limit on the validity of this release nor is there any geographic limitation on where these materials may be distributed.
Cancellation Policy:
A non-refundable deposit of 30% is required to hold your reservation. If the reservation is cancelled with in 90 days of the service date the full charge will be incurred.
COVID-19 Ammendment - If your wedding has to be cancelled or rescheduled due to COVID-19, Gem Limousine will refund your deposit in full or you can use it as a credit towards future services with no expiry date.
Payment Terms:
We accept Visa, MasterCard, American Express, or Email Money Transfer. Regardless of payment method we still require a valid credit card to secure the reservation before the vehicle will be dispatched out for service. All prices are subject to 13% HST. A 15% gratuity or top up to will be added to the bill for the driver unless a gratuity is given on the day of service. In the unlikely event you feel that the chauffeur did not provide you with good service you may contact our office and we would be happy to refund you any gratuities paid. The client is responsible for any highway / bridge tolls or parking that may be incurred during the service. Balances owing that aren’t being charged to a credit card on file must be paid in advance of the reservation date and time.