Just a quick note to say thank you for arranging transportation for my conference yesterday and today. Both of your drivers were professional, prompt and friendly and the cars were impeccable. You have become our preferred supplier for transportation and I look forward to using your services in August for our 10th anniversary gala, if not before. As a business owner myself, I know that one usually only hears from clients if there is a problem. I just wanted to say thank you for a job well done.