Rental Terms and Conditions:
Collectively, all of the above people or businesses entering this Agreement will be referred to as the "Parties."
PURPOSE OF THIS AGREEMENT
Client wishes to hire Gem Limousine Service to provide services relating to Client’s special event service as detailed in this Agreement. Gem Limousine Service has agreed to provide such services according to the terms of this Agreement.
SERVICE TERMS AND CONDITIONS
During the rental, Gem Limousine Inc. is not liable in the event of mechanical breakdown and will only be responsible for making up lost time at a mutually agreed date. Gem Limousine Inc. will not be held responsible for delays or the termination in winter caused by unsafe road conditions (ie. not salted, accidents, etc.). Missing or broken glassware will be charged at $10.00/glass. A Sanitation fee (minimum $250.00) applies in case of sickness or excessive clean up. If a speaker is blown due to excessive volume, the client is responsible for replacement value. To avoid additional cleaning / damage charges, bringing food, over sized hard items or luggage inside the limousines is not recommended. Alcohol Consumption and drug use is prohibited by law. Any fines will be paid for by the customer including fines issued to the company or chauffeur. Large coolers filled with alcohol are not allowed on board in the passenger compartment as they block access to the emergency exits. The driver has the right to terminate run without refund (if there is blatant indiscretion on the part of the client(s)). When the limousines or buses are in transit, all passengers must remain seated on the bottom seat portion of the seats. Standing on the seating or bar surfaces is strictly prohibited. Overtime pay will apply after the first 15 minutes of prearranged time described on the confirmation. Additional charges may be incurred should additional stops be added, or additional time required over and above what is outlined on the confirmation. Gem Limousine Inc. will not be held responsible for articles left in the limousine. Vehicles cannot be loaded beyond the legal seating capacity.
PHOTO / VIDEO WAIVER:
From time to time our chauffeur's may take photos or video for our website or social media efforts. I hereby grant permission to capture the images, likeness and sound of both mine and my parties voices as recorded in photographs, audio or video, and the rights thereto, without payment or any other consideration during the rental, and to publication of the photographs and videos by Gem Limousine Inc. for advertising, promotional and marketing purposes. I understand that both mine and my party's image may be edited, copied, exhibited, published or distributed and waive the right to inspect or approve the finished product wherein my likeness appears. I hereby expressly waive all moral rights with respect to the recording of both mine and my parties images and likeness. Additionally, I waive any right to royalties or other compensation arising or related to the use of any images or recordings. By signing this agreement I understand this permission signifies that photographic or video recordings of both me and my party may be electronically displayed via the Internet or in marketing or other social media platforms and that there is no time limit on the validity of this release nor is there any geographic limitation on where these materials may be distributed.
CANCELLATION POLICY:
A non-refundable deposit of 30% is required to hold your reservation. If the reservation is canceled within 90 days of the service date the full charge will be incurred.
PAYMENT TERMS:
We accept Visa, MasterCard, American Express, or Email Money Transfer. Regardless of payment method we still require a valid credit card to secure the reservation before the vehicle will be dispatched out for service. All prices are subject to 13% HST and the customary chauffeur gratuity. A 15% gratuity or top up to will be added to the bill for the chauffeur unless a gratuity is given on the day of service. In the unlikely event you feel that the chauffeur did not provide you with good service you may contact our office and we would be happy to refund you any gratuities paid. The client is responsible for any highway / bridge tolls or parking that may be incurred during the service. Balances owing that aren’t being charged to a credit card on file must be paid in advance of the reservation date and time.
OVERTIME FEES:
Additional time if needed outside of the block of time purchased will be billed in 15 min increments at the vehicle's hourly rate as outlined in the notes section on the confirmation.
LIMIT OF LIABILITY:
Client agrees that the maximum amount of damages she is entitled to in any claim of or relating to this Agreement or Services provided herein are not to exceed Contractor’s total cost as set forth in this Agreement.
INDEMNIFICATION:
Client agrees to indemnify and hold harmless Contractor and its employees, agents and independent contractors for any injury, property damage, liability, claim or other cause of action arising out of or related to Services provided herein.
ASSUMPTION OF RISK:
The client assumes full financial liability for any damage to the limousine caused during the duration of the rental by them or any members of their party.
NO-SHOWS:
If it becomes impossible for Contractor to render Services due to the fault of the Client or parties related to Client, such as failure to provide necessary elements of the Services or failure of one or more essential parties to the Services to complete tasks in a timely manner, it is within the Contractor’s sole discretion to allow for any additional time or dates to render Services. In such an event, any outstanding amount will immediately become due and payable to the Contractor.
AMENDMENTS:
The parties may amend this Agreement only by the parties’ written agreement with proper Notice.